Cancellation Policy

This Cancellation Policy explains how order cancellations are handled at Valora Manchester.
It should be read alongside our Return & Refund Policy.

Order cancellation window

You may request cancellation of your order within 24 hours of placing it.

To request a cancellation, please contact us as soon as possible at:
support@valoramanchester.com

After 24 hours / order processing

Once an order has entered processing or shipment, cancellation is no longer possible.

This is because our order system is automated and orders are prepared for dispatch shortly after placement.

If your order has already been processed or shipped:

Relationship with returns

Cancellation and returns are closely linked:

  • Before dispatch: cancellation may be possible within 24 hours

  • After dispatch: cancellation is treated as a return once the item is delivered

For full details on eligibility, timelines, and conditions, please refer to our
Return & Refund Policy.

Contact 

Website: Valora Manchester

Registered Company Name: RISHI MEHTA LIMITED

Registered Address:
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom

Warehouse Address: 67 Hailey Rd, Erith DA18 4AU, United Kingdom

Company Registration Number: 14965317

Email: support@valoramanchester.com
Phone: +441613940253

Customer Service Hours:
Monday to Friday, 9:00 a.m. – 5:00 p.m. (UK time)

We are closed on Saturday and Sunday

Response Time:
24–48 hours (working days)

If you need any further help or clarification regarding this policy, you can reach us through our Contact page.